IP Office In Depth

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Server Edition

Basic Edition
Avaya IP Office Basic Edition is the ideal solution for small enterprises to add more productivity with a professional touch. IP Office Basic Edition delivers what small and growing businesses need most in today’s competitive environment with the flexibility, sophistication and expandability.

Essential Edition
The IP Office Essential Edition is the ideal foundation upon which to build your IP Office solution. Providing the necessary mobility, call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently. With capabilities such as one number access, caller ID, dial-by-name, automated attendants, conferencing, voicemail, and more, Essential Edition adds to the functionality of Basic Edition to provide the “must haves” small businesses need to enhance their communications with customers and colleagues and streamline their operations.

Preferred Edition
IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With Preferred Edition, businesses can use communications to establish a competitive edge – through intelligent call routing, powerful mobility, intuitive web control, sophisticated messaging, and application integration. IP Office Preferred Edition enhances all the capabilities of Essential Edition and much more.

Server Edition
IP Office Server Edition sets the standard for midsize business communications. Server Edition allows your teams to more effectively engage with each other and your customers. Deliver a wealth of sophisticated collaboration capabilities for your mobile, remote and office workers. Easily and economically scale to 2,000 users across 32 locations as your business inevitably grows. Manage and administer your IP Office with the speed and ease offered by a simplified web-based interface and centralized administration and licensing.
For midsize organizations that put a premium on the benefits rich and meaningful engagement can bring to their enterprise, IP Office Server Edition is the answer.

Avaya IP Office Edition Comparison
CapabilitiesBasic EditionEssential EditionPreferred EditionServer Edition
• Key System FunctionalityYesNoNoNo
• IP PBX FunctionalityNoYesYesYes
• System NetworkingNoYesYesYes
• Ad hocYesYesYesYes
• Secure “Meet Me”NoNoYesYes
• Call Twinning to MobileNoYesYesYes
• VoIP using Wi-Fi/3G/4GNoNoYesYes
• IM, Presence, DirectoryNoNoYesYes
• Conference ControlsNoNoYesYes
Call RecordingNoNoYesYes
Storage in VoicemailNoNoYesYes
Advanced Archiving/RetrievalNoNoYesYes
Avaya Communicator for Windows or iPad
• Basic Call ControlNoYesYesYes
• IM, Presence, DirectoryNoNoYesYes
• Conference ControlsNoNoYesYes
• Integrated VideoconferencingNoNoYesYes
Web Portal
• Make/Receive CallsNoNoYesYes
• IM/Presence/DirectoryNoNoYesYes
• Conference ControlsNoNoYesYes
• Basic EmbeddedYesYesYesYes
• Voicemail ProNoNoYesYes
Call Center
• Auto-AttendantYesYesYesYes
• IVRNoNoYesYes
• Hunt Groups/ACDYesYesYesYes
• Reporting and AnalyticsNoNoNoNo
• Agent/Supervisor RolesNoNoNoNo
Capacities and Supported Devices
Basic EditionEssential EditionPreferred EditionServer Edition
Capacities (Single Site)
• Endpoints100384384384
• Trunks64240240240
• Auto-Attendant940UnlimitedUnlimited
• SIP Channels20128128512
• H.323 (Multi-site Networking)N/A128128148
• T1/E1 (Circuits)188NA
• BRI Channels123232NA
• Analog32204204NA
• H.323NoYesYesYes
• SIPNoYesYesYes
• Avaya DigitalYesYesYesYes
• BCM/Norstar DigitalYesYesYesYes
• AnalogYesYesYesYes
Multisite Networking
• Networked LocationsN/A3232150
• Total Networked UsersN/A1,0001,0003000
Audio Conferencing
• Ports per chassis64128128128
• Ad HocYesYesYesYes
• Secure Meet MeNoNoYesYes

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